The Ascent: A blog of our journey to the Summit RSS

Today, we’re excited to announce that our entire product line of connected home sensors through the FS Home skill is now compatible with Alexa! This includes our wildly popular Wi-Fi Window/Door Sensor 100 (FS-WDS100) and our new Wi-Fi Water Leak Sensor (FS-WLS200). 
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Is pairing failing, even using the WPS button - a.k.a. “Why won’t my product connect? 

Well, it recently came to our attention that a server-side issue was preventing NEW Fox&Summit® devices from pairing through the FS Home App. Rest assured, you’re probably doing everything right and the issue was on our end.

Good news! We reset our servers and the issue is now resolved. You should now be able pair your devices.

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